VoicePath AI

VoicePath is an AI agency I founded to ship voice agents that work in the real world — not just in demos.

The problem

Most businesses still answer the phone the way they did in 1995. Routing trees, hold music, and overworked receptionists. The cost shows up everywhere: missed calls, frustrated customers, staff burning out on repetitive intake.

What we build

Voice agents grounded in each client’s own knowledge — appointment scheduling, intake, FAQ resolution, escalation paths — that sound human and behave reliably. We pair STT, LLM reasoning, retrieval grounding, and high-quality TTS into a single experience customers don’t bounce off of.

Healthcare in particular

Our flagship deployment integrates with Veradigm EHR for a Neuroscience Office, handling inbound calls, scheduling, and after-visit summaries. Patient communication response times improved 60%; administrative workload dropped 50%. The whole system is HIPAA-compliant by design.

What’s different

Voice AI breaks in production for boring reasons: latency budgets, hallucination on out-of-scope queries, awkward handoffs to humans. VoicePath’s playbooks are built around those failure modes, not around demo-day happy paths — and our reusable HIPAA + SOC-2 framework cuts deployment cycles in half.